With so much market competition, quality has become the primary differentiating factor for companies across nearly all industries. As such, quality control and assurance are critical to establishing a successful organization that provides products that meet or exceed the expectations of its customers. For the industrial world and the metal finishing industry in particular the […]

 With so much market competition, quality has become the primary differentiating factor for companies across nearly all industries. As such, quality control and assurance are critical to establishing a successful organization that provides products that meet or exceed the expectations of its customers.

For the industrial world and the metal finishing industry in particular the quality of products and services can have monumental effects, both positive and negative, on the entire supply chain, companies and organizations must strive to provide the market with products that meet quality control and assurance standards as well as the specific finishing needs of the client.

How to Establish Better Quality Control and Assurance Practices

By utilizing the dual strategies of quality control to either improve or preserve the quality of their offerings, manufacturers and service providers ensure their final product or service fulfills the quality requirements and standards of both the client and their industry. 

At CEC, electropolished stainless steel components undergo a rigorous quality control process before the final product is shipped off to the customer. These three stages of quality inspection include review by a quality manager, then again by a quality supervisor, and once more by a quality inspector. This three-pronged approach ensures that all discrepancies or rejects encountered with an order will be promptly reported and resolved appropriately. 

 To improve the quality of your products and services: 

  • Ensure quality control and assurance processes that utilize a leveled approach — in other words, establish multiple levels of review 
  • Ensure a clear and detailed process for reporting quality issues to the customer BEFORE product or service fulfillment
  • Ensure current quality control and assurance processes comply with ISO 9001:2015, the international standard for QMS

When it comes to Quality, We’re in Control!!

 

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